1. Scope and status
This page summarises principles Finch Technologies seeks to follow when operating websites, developing or maintaining digital solutions, handling business information and providing technology or marketing services. It is not a statutory disclosure by an intermediary unless Finch is separately required to make one in a specific capacity.
2. Relevant Indian legal framework
Depending on the service and circumstances, relevant laws may include:
- The Information Technology Act, 2000 and rules made under it, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, where applicable.
- The Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025, subject to their respective commencement and applicability provisions.
- Copyright Act, 1957, Trade Marks Act, 1999 and other intellectual-property laws.
- Consumer Protection Act, 2019 and applicable e-commerce, advertising and consumer-protection rules.
- Applicable cybercrime, electronic-record, contract, employment and sector-specific laws.
The IT Rules contain distinct obligations for intermediaries and certain digital publishers. Those obligations do not automatically apply to every website owner, agency or service provider. Official texts are available from MeitY and the Ministry of Information & Broadcasting.
3. Security and authorised access
Users must not attempt unauthorised access, disrupt systems, introduce malware, bypass access controls, misuse credentials, scrape or extract data unlawfully, or interfere with the availability or integrity of websites and services. Suspected vulnerabilities should be reported responsibly to support@finchtechnologies.com; do not exploit or disclose them publicly before allowing a reasonable opportunity to investigate.
4. Digital content and intellectual property
Website visitors and clients must have the necessary rights, permissions, licences and consents for materials supplied to Finch, including text, images, video, music, fonts, software, customer lists and personal data. Do not use Finch systems or services to publish unlawful, infringing, fraudulent, defamatory, harassing or otherwise prohibited material.
5. Client and user responsibilities
Clients are responsible for the accuracy and legality of their instructions, content, claims, promotions, databases, consent records and sector-specific approvals. Clients should maintain appropriate account security, backups and access permissions, and promptly notify Finch of suspected compromise. Finch’s exact role and obligations will be set out in the relevant written agreement.
6. Updates and contact
We may update this page as laws, official guidance, technology and our services change. For a project-specific compliance question, contact support@finchtechnologies.com. This page was prepared with reference to official public materials and should be reviewed by legal counsel before being treated as a formal compliance policy.